To place your order, select the desired item(s) and the appro-
priate size and click "Add to Bag".
Your Cart will appear on the right-hand side of the screen.
Once you have made your selection, please click "Proceed to
Checkout" to complete your delivery and payment details.
When your order has been confirmed, you will receive an
Order Confirmation email.
We provide the option to our online customers to purchase our newest collections/pieces early by placing a pre-order on matthewfgrasso.com. A preorder can be placed if the item(s) shown are not immediately available for shipment and are marked as “Available for Pre-Order”.
Items will display an estimated shipping date for your reference on their product pages. Please note that these dates are not guaranteed and the actual shipping date may vary for any given pre-order item.
When placing a pre-order, the item(s) purchased are reserved for you and will be shipped as soon as they become available.
You will be charged for the total amount of all preorder items purchased at the time the order is placed.
You will be notified via email whenever your order status changes. Registered users can also find all information related to their orders in the My Account area. If you have additional questions regarding your order status, please contact us.
We offer standard or express shipping for every order. You can find more information regarding shipping on our Shipping page, along with the approximate shipping windows and pricing for each method.
All orders are shipped with a Tracked and Signed service and shipping times will be dependent on our delivery partner. To
track your order, please use the information provided in your shipping confirmation email.
Please follow your tracking information to get an estimate of when your order will arrive
Matthewfgrasso.com currently accepts the following payment methods
Credit card: All major credit cards including Visa, Mastercard, American Express, JCB, Union Pay
Apple Pay: Use Apple Pay to securely purchase items on Matthewfgrasso.com when checking out on IOS apps and on the web
ShopPay: Shop Pay is Shopify’s accelerated checkout option, designed to make purchasing faster and more seamless. It securely saves your shipping and payment details, allowing you to complete future orders with ease.Where available, Shop Pay may also offer the option to split payments into instalments at checkout. This service is provided directly by Shopify and is subject to eligibility.
Please refer to our Returns Policy for full details. As all garments are made to order, sales are final. Refunds are issued only in the event of a damaged or defective item.